Privacy policy
PERSONAL DATA
WHAT IS PERSONAL DATA?
Personal data is information that directly or indirectly identifies a person: name, first name, postal address, telephone number, email address or IP address ...
WHEN DOES SUP MONTREAL COLLECT YOUR DATA?
SUP MONTRÉAL may need to collect personal data when you browse the www.montrealsup.com site, when you create your customer account or when you shop on the website or in one of the SUP stores. MONTREAL.
When collecting your personal data, SUP MONTREAL informs you of the essential nature or not of the collection, the purpose of the collection as well as the rights you have to refuse the commercial use of your data by SUP MONTREAL.
THE DATA CONTROLLER
The collection is carried out by the company SUP MONTREAL who acts as data controller.
THE PURPOSES OF THE PROCESSING
SUP MONTREAL collects your personal data for various reasons:
- The creation and management of a customer account as well as the management of our loyalty program.
- Execution of e-commerce orders or store reservations: delivery, return, refund ...
- Commercial prospecting through personalized or non-personalized offers, whether for SUP MONTREAL customers or simply as part of the newsletter subscription.
- Carrying out statistical studies and analyzing the purchasing habits of SUP MONTREAL customers.
RECIPIENTS OF PERSONAL DATA
The personal data collected by SUP MONTREAL are intended for its own use and that of its partners.
Indeed, SUP MONTREAL will have to transmit your personal data to contractual service providers for the processing of your purchases and / orders e-commerce as well as for the realization of certain services offered by SUP MONTREAL.
SUP MONTREAL will also have to collaborate with commercial partners for the management of marketing and customer relationship, in order to offer you personalized offers or not. To this end, SUP MONTREAL may receive and transmit to its partners the modifications that you report concerning your personal data and receive and transmit the non-electronic contact data (postal address) and profile (excluding personal data) that you transmit. At no moment SUP MONTREAL will not sell or share your personal data with companies whose purpose is the acquisition of prospects and the sending of commercial solicitation by SMS or e-mail without your agreement.
THE LENGTH OF THE CONVERSATION
Your personal data is kept for three years from the end of the business relationship or the last contact. However, the data may be kept and archived for a longer period in accordance with a legal obligation.
DATA SECURITY AND CONFIDENTIALITY
SUP MONTREAL makes its best efforts to take all measures to ensure the protection, confidentiality and security of the personal data transmitted to it, in compliance with the applicable legal provisions.
COOKIES
Introduction:
The purpose of this section is to allow you to learn more about the use and origin of navigation information processed during your visit to our site. Files called "Cookies" may contain information relating to your browsing on our site. These "cookies" which record data are installed on your terminal (Tablet, Smartphone, computer, etc.).
WHAT IS A COOKIE
A cookie is information placed on your hard drive by our site's server. It contains several data: the name of the server, the name of the cookie, its value and its expiration date.
This information is stored on your device in a simple text file that a server accesses to read and save information.
They are recorded by our site or by third party partners who take care of certain specific functionalities (see part III Specific cookies). Only the site that set the cookie can read the information it contains.
Cookies are not viruses and cannot infect your computer in any way.
COOKIE LIFETIME
Cookies are kept for a maximum of 13 months. At the end of this period, you will be asked to configure your cookies again.
1. Essential functional cookies.
Functional cookies are those that allow you to browse our site and take advantage of its basic functionality. They allow you, for example, to stay logged in to your customer account throughout your visit. Other cookies are used to find out if the site is performing and to give you a better experience on our site. These cookies are completely anonymous. We are the only ones to collect the information stored in these cookies.
2. Internal advertising cookies.
These cookies facilitate navigation on our site and allow the Internet user to access certain features more easily and allow us to offer you personalized advertising corresponding to your expectations. These additional features are not essential for the basic operation of the site.
3. Partner advertising cookies.
These allow us to offer you personalized advertising that meets your expectations as well as products and services tailored to your interests. The cookie does not collect personal data but simply allows you to make the link between your browsing on different sites. We send our partner your browsing data (for example the pages visited or the links clicked) as well as your identification number and our partners deduce the advertisements that may interest you. The cookie does not collect personal data but simply allows you to make the link between your browsing on different sites. The refusal of this type of cookie has no impact on the use of our site and does not prevent the display of advertising on the internet in general.
HOW TO SET UP THESE COOKIES?
For Microsoft Internet Explorer 6.0 and above:
1. Choose the "Tools" (or "Tools") menu, then "Internet Options" (or "Internet Options").
2. Click on the "Confidentiality" tab.
3. Select the desired level using the cursor.
For Microsoft Internet Explorer 5:
1. Choose the "Tools" (or "Tools") menu, then "Internet Options" (or "Internet Options").
2. Click on the "Security" tab (or "Security")
3. Select "Internet" then "Customize level" (or "CustomLevel")
4. Locate the "cookies" section and choose the option that suits you.
For Opera:
1. From the main menu, select Settings.
2. Click on Privacy & Security in the sidebar.
3. Under Cookies, select one of the available options.
For Firefox:
1. Click the ☰ menu button and select Options
2. Select the Privacy and Security panel and go to the History section.
3. In the drop-down menu next to Storage rules choose Use custom settings for history
4. Check the Accept cookies box to enable cookies, or uncheck it to disable them.
For Chrome:
1. On your computer, open Chrome.
2. In the upper right corner, click More ⋮⟩ Settings.
3. At the bottom, click Advanced settings.
4. In the "Privacy and security" section, click Content settings.
5. Click on Cookies.
6. Enable or disable Allow sites to save / read cookie data.
TARGETED ADVERTISING WITH GOOGLE
In order to send you the advertisements that correspond to you, Google uses your browsing data on our site and on all Google partner sites. Thanks to this tool, you can therefore benefit from personalized advertising banners.
The ads served by Google are personalized based on many factors, such as the types of websites you visit or the mobile apps you have installed.
If you are not interested in this service, you can deactivate this option by following the instructions described on the page About Google Ads.
SOCIAL NETWORK COOKIES
These cookies allow the user to share content from our site with other people. This is particularly the case with the "share", "I like" buttons from social networks such as Facebook, Twitter, etc.
These advertising cookies make it possible to benefit from targeted advertising on social networks.
