Description
Paddle with peace of mind. We'll take care of the rest.
With SUP Care+, enjoy a complete after-sales service, designed for stand-up paddle enthusiasts who want to extend the life of their equipment, season after season.
Fast repairs, courtesy board, dedicated support and exclusive benefits: SUP Care+ offers you peace of mind, pure and simple.
Included with your SUP Care+ package
• Priority repair
Your board is being handled with priority, without an appointment.
• 50% discount on repairs
Cut your maintenance costs in half, without compromising your budget.
• Free courtesy board
A replacement board is loaned to you for the duration of the repair.
• 10% discount on SUP accessories in Montreal
Exclusive discount reserved for SUPCare+ members to complete or renew your equipment.
• Remote assistance
Send us a photo or short video of your board and receive an ultra-fast personalized diagnosis.
• SUP Care+ Membership Card
A handy reminder of your benefits and direct access to our contacts, without having to look elsewhere.
SUP Care+ in complete transparency
• Applicability
The plan covers a single sheet, identified by its serial number.
Must be purchased within 15 days of purchasing the product.
Valid only for products sold by SUP Montréal.
Not transferable to another owner.
Reserved for customers residing in Canada.
• Priority service
The board would be taken care of before the regular appointments.
The average wait time for a priority repair is approximately 3 to 5 working days, compared to the usual 15 days.
• Courtesy board loan service
Offered subject to stock availability.
Maximum duration of 7 days.
A credit card imprint or security deposit is required.
The customer remains responsible in case of loss, theft or damage to the board.
• Member discounts
The 10% discount on accessories is valid only for the plan holder and for the entire duration of the plan.
Cannot be combined with other promotions or offers.